Frequently Asked Questions
Find answers to common questions about our research peptides, products, ordering, and more.
Product Information
Research peptides are synthetic or naturally-derived peptide compounds designed for laboratory and scientific research purposes. Our products are high-purity research-grade peptides supplied in freeze-dried (lyophilized) powder form. These compounds are intended strictly for in vitro research, analytical studies, and educational laboratory investigation only.
All our research peptides are manufactured to a stated 99%+ purity level. Each product undergoes HPLC (High-Performance Liquid Chromatography) verification to ensure quality and consistency. A Certificate of Analysis (COA) is included with every order to verify purity and quality standards.
Our peptides are supplied as freeze-dried lyophilized powder in sealed vials. This form ensures maximum stability during storage and shipping. The powder must be reconstituted with bacteriostatic water before use in research applications.
We offer several categories of research products: Peptides (research-grade peptide compounds), Supplies (bacteriostatic water, reconstitution supplies, laboratory equipment), Cosmetics (tanning peptides and related products), and Laboratory equipment and chemicals for research use.
Storage & Handling
Store peptides below 6°C (42.8°F) in a cool, dry environment. Protect from light and moisture. Keep vials sealed until ready for use. Once reconstituted, solutions should be used promptly or stored in sterile conditions according to proper laboratory protocols.
When stored properly (below 6°C, protected from light), unopened lyophilized peptides maintain stability for extended periods. Once reconstituted, solutions should be used within the timeframe appropriate for your research protocol. Always check product labels and COA documents for specific storage recommendations.
Reconstitute peptides using bacteriostatic water (USP grade) following proper aseptic technique. The amount of diluent depends on your research needs and desired concentration. Use sterile equipment and maintain sterile conditions throughout the reconstitution process. Our bacteriostatic water products are specifically designed for peptide reconstitution.
Quality & Documentation
Yes, a Certificate of Analysis (COA) is included with every product order. The COA verifies purity levels, batch information, and quality specifications. This documentation is essential for research compliance and quality assurance in laboratory settings.
We maintain strict quality control standards. All products undergo HPLC verification for purity, are manufactured in controlled laboratory environments, and are clearly labeled for identification. We work with reputable suppliers who follow pharmaceutical-grade manufacturing practices for research compounds.
Yes, batch information is included in the COA provided with each order. If you need additional documentation or have specific questions about a product batch, please contact our support team with your order number.
Ordering & Shipping
Browse our product catalog, add items to your cart, and proceed to checkout. You can filter products by category (Peptides, Supplies, Cosmetics, Laboratory) to find what you need. Each product page includes detailed information, pricing, and inventory status.
We offer standard shipping for all orders. Shipping times and costs are calculated at checkout based on your location. Products are shipped in temperature-controlled packaging when necessary to maintain product integrity during transit.
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your shipment's progress. If you have questions about your order status, contact our support team.
Due to the nature of research products and quality control requirements, returns are handled on a case-by-case basis. If you receive a damaged or incorrect product, please contact us immediately with your order number and photos of the issue. We'll work to resolve the matter promptly.
Safety & Legal
NO. Our products are strictly for research use only. They are NOT approved for human or veterinary consumption, injection, or therapeutic application. These compounds are intended solely for laboratory research, analytical studies, and educational purposes. By purchasing, you agree to use these materials in compliance with all relevant local laws and regulations.
Our products are intended for qualified researchers, laboratory professionals, educational institutions, and authorized research facilities. By purchasing, you confirm that you are using these products for legitimate research purposes and will comply with all applicable laws and regulations.
Always follow proper laboratory safety protocols when handling research compounds. Use appropriate personal protective equipment (PPE), work in well-ventilated areas, and follow aseptic techniques for reconstitution. Store products securely away from unauthorized access. If you have questions about safe handling, consult your institution's safety officer or relevant safety guidelines.
Shipping availability depends on your location and local regulations regarding research compounds. Some products may be restricted in certain jurisdictions. Please check your local laws before ordering. We are not responsible for customs delays or restrictions in your country.
Inventory & Availability
Product availability is displayed on each product page. We show real-time inventory status. Products marked as 'In Stock' are available for immediate shipping. 'Low Stock' indicates limited availability. If a product is out of stock, you can check back later or contact us for restocking information.
Backorder availability depends on the specific product and expected restocking timeline. Contact our support team if you're interested in backordering a currently unavailable product, and we'll provide information about expected availability.
For large quantity orders or institutional purchases, please contact our sales team. We can provide custom pricing for bulk orders and work with research institutions to meet their supply needs.
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